A recent blog at quicksprout.com spoke of a professional who moved into a high-rise condominium. His suite was on the top floor with other high income people. He was forced to interact with people as he and they moved about the complex. The blog discussion is about how much business he generated with these interactions. Although the blog was discussing the influence of perceived affluence it was noticeable how the interactions between professionals were what generated the business. It was possible for the author to have that “elevator speech” at any time.
This is an example of how important it is for us to be able to answer the questions we are commonly asked about our profession. We should be able to be comfortable, entertaining, and informative with our answer. The term often used for this is “elevator speech.”
Comfortable
A good “elevator speech” should be well rehearsed. By repeated recitation we become more comfortable with the wording, cadence and timing of the speech. The wording does not need to be intended to impress, but rather to be comfortable to say.
Entertaining
A good “elevator speech” will invoke humor, concern, or any emotion. Humans identify quickly when emotionally engaged. When we see others have a physical reaction in the form of a chuckle, an expression of compassion, or even sadness (if appropriate) we likely have the attention of our audience.
Informative
The purpose of our “elevator speech” is to inform. This should include three pieces of information.
- The problem you solve
- The solution you offer to the problem
- The primary benefit of your solution
Many professionals represent several solutions to several problems. Choose one that is most profitable. Create and rehearse the “elevator speech” for that. When complete mastery is attained, move on to the next solution you represent. Keep doing this until you run out of problems to solve.
It takes work to make the perfect “elevator speech.” When the work is put in the results will show. The goal is to make the “elevator speech” mentally sticky.
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